TIME ALLOWED TO SEND CANCEL REQUEST: 12 HOURS AFTER PURCHASE
Request corrections, cancellations, and refunds: After purchase, customers have 12 hours to request a cancellation for any reason and we will gladly offer a full and immediate refund. Or you can change information about products purchased during this time (including size, color, ..)
Refund method: we will refund 100% of the value of the order, according to the payment method you used. After those 12 hours, your order will go into production and its information cannot be modified.
Request to edit shipping address: Our production time for products is usually 1 – 3 business days. You may amend your shipping address information during this period by emailing us as soon as possible. If the carrier has not picked up the order, we will proceed to change the shipping address according to your request.
CONTACT FOR CANCEL ORDER
Email: [email protected]